Shipping policy
Shipping Policy
Effective Date: April 11th, 2025
We strive to ship all orders promptly and securely. Please review the following details to understand our shipping process:
Processing Time
- Orders are typically processed within 1-3 business days.
Shipping Carriers
- We partner with reliable carriers to ensure timely delivery. The specific carrier will depend on your location and the shipping method chosen at checkout.
Delivery Times
- Estimated delivery times are displayed at checkout and vary depending on your location and shipping method.
Tracking Information
- Once your order ships, you will receive an email containing your tracking information.
Shipping Address
- Please double-check your shipping address during checkout. We cannot be held responsible for delays or lost shipments caused by incorrect or incomplete addresses.
Shipping Delays, Lost, or Misrouted Orders
- Once an order has been shipped, we do not have control over carrier delays.
- If a package is lost or significantly delayed, please contact us at phonziestcgshop@gmail.com and we will assist you in filing a claim with the carrier.
- If tracking information shows that a package has been delivered but not received, we recommend checking with neighbors, your local post office, or the carrier directly.
- We are not responsible for any additional costs incurred due to shipping delays, lost packages, or misrouted deliveries caused by the carrier.
If you have any questions or concerns about your shipment, please email us at phonziestcgshop@gmail.com, and we’ll be happy to assist you.